Lucozade Ribena Suntory Ireland Limited respects your privacy. This Privacy and Data Use Policy (the Policy) outlines the information we collect and how we use it. The Policy applies solely to information collected through this website and not through other sources unless we specifically tell you at the time of collection that we will collect and use it in accordance with this Policy.

Collection of your personal information

Personal information (i.e. information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address) may be collected only when you voluntarily submit it to us. This may be when you register on the website, request information, submit comments or participate in some game, promotion, survey or other feature of the website or an app controlled by us. 

Providing personal information is up to you. If you do not want your personal information collected, please do not submit it. If you choose not to give personal information to us, we may not be able to provide you with access to some or all of the pages on this website or our other products and services. Occasionally, we may ask you for personal information about other people: for example, your family or other authorised representatives. If you give us this information, we rely on you to tell those people that you are giving their personal information to us and to make them aware of this Policy and to ensure that you have their consent before doing so.

Use of your personal information

Your personal information may be used and disclosed as follows:

  • To respond to your questions and requests, to provide you with access to certain areas and features and to communicate with you about your activities.
  • To share it with our affiliated companies and service providers to perform functions on our behalf (such as delivery of merchandise, administration of the website or promotions or other services provided by us, marketing, data analysis or customer services). Further use, or disclosure, of the information by them for other purposes is not permitted.
  • To provide you with product information or promotional and other offers from us or our affiliates or promotional partners, including disclosure to our affiliates and promotional partners. Our promotional partners may include social media companies which advertise on our behalf*.

* Please Note:
However, at the point of collection of your information we will provide you either an "opt in" or "opt-out" mechanism, depending on the circumstances. An "opt-in" mechanism will provide you the opportunity to positively indicate that you would like, or do not object to, our sending you such further communications and we will not send you any unless you have "opted-in". An "opt-out" mechanism will provide you the opportunity to indicate that you do not want us to send you such further communications, and if you "opt-out" we will not send you any.
* Either way, opting-in or opting-out will be up to you. In addition, if you do not want us to use your personal information for a particular purpose or disclose it to a third party, you may "opt out" at any time by contacting us as provided below.
* Specific opt-outs may also be provided at the point of collection or along with the communications to you
* Please note though, by opting-out, we may not be able to provide you with access to some or all of the pages on this website, participate in certain activities on the website, or be involved in our other products and services.

  • For disclosures in connection with an actual or proposed sale of some or all of our business or assets, as discussed under the heading "Transfer of assets", below
  • For disclosures required by law, regulation or court order or requested by a competent prosecuting or regulatory authority
  • To inform third parties of your identity if they claim that any material uploaded by you in connection with our website or apps or other services constitutes a violation of their intellectual property, privacy or other rights, to co-operate with and disclose your identity and related information to the relevant law enforcement authorities in relation to apparent breaches of any applicable terms of use (such as for this website, but other terms and conditions may be applicable) or otherwise for the purpose of or in connection with legal proceedings or as necessary for establishing, defending or exercising legal rights
  • In an emergency to protect the health or safety of other users of our website or services or the general public or in the interests of national security
  • For other purposes set out when your information is collected or in any additional terms and conditions applicable to the particular feature of the website or any of our products and services.

The disclosures of personal information described above may involve transfers of information to countries which do not have data protection laws as strict as in the Republic of Ireland, including the United States of America.

Except as described above, we will not provide any of your personal information to any third parties without your specific consent.


We take children's privacy protection seriously. We operate this website in compliance with all applicable laws in the United Kingdom. 
Children under the age of 16 should have a parent/guardian's consent before providing any personal information to the website or using any of our products and services. We will not, as provided by applicable law, require or request children under this age to provide more personal information than is reasonably necessary to participate in the applicable activity on the website or participate in our products and services. 
If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian's consent. Without such consent, though, the child may not be able to participate in certain activities. However, in certain circumstances, we may maintain and use such information (in accordance with the rest of this Policy and applicable law) in order to notify and obtain consent from the parent/guardian and for certain safety, security, liability and other purposes permitted under applicable law. A parent/ guardian can review, remove, change or refuse further collection or use of their child's personal information by contacting us as provided below (include child's name, address and e-mail address).

Access to Information

You have a right to request a copy of any personal information that we hold about you.  Should you wish to make such a request you should contact us in writing at: Lucozade Ribena Suntory Ireland Limited marked “Data Access Request”.  You should include adequate information to identify yourself and such other relevant information that will reasonably assist us in fulfilling your request.  Your request will be dealt with as soon as possible.  We are entitled to charge a small administration fee for processing such requests.


Cookies are a system which stores data on your computer about site usage history exchanged between your computer (browser) and us when you view any page of this website, as well as statistical information, such as age, gender and place of residence contained in information you may provide to us when you register as a member or apply for a promotional campaign. 
Cookies can be used to display information which is the most appropriate for each customer. If you set your browser to permit transmission and reception of cookie information, we can obtain cookie information from your browser. We will not seek to identify you from the information contained in cookies alone. 

The data generated through cookies on the website fall into the following categories:

Strictly Necessary: these cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website and saving items to a shopping basket.

Performance: these cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they receive error messages. These cookies are used to improve how a website works in future versions.

Functionality: these cookies allow the website to remember choices you make such as user name, language or region you are in and provide a more enhanced personal experience.

Targeting or Advertising: these cookies are used to deliver content more relevant to you and your interests.

We don’t permit any third parties to advertise on our website but we cannot control advertisers that are allowed by internet service providers to advertise whilst you are browsing on the internet.

We are required by law to obtain your consent for all types of cookies that we place other than those that are “Strictly Necessary”. Therefore, we have made it easier for you to manage the different types of cookies that are used on the website by allowing you to choose whether cookies are placed when browsing our website when you begin your visit. However, please be aware that if you block cookies (including Strictly Necessary cookies) you may not be able to access certain functionality or parts of this website.

Security of your information: certain reasonable security measures are taken to help protect information you send to this website. However, we cannot guarantee the security of such information. To the fullest extent permitted by law, we disclaim all liability and responsibility for any loss, damage, liability or cost you may suffer due to any loss, unauthorised access, misuse or alteration of any information you submit to this website.


We control and operate the website from our offices in England. All matters relating to the website are governed by English Law, without reference to conflict or choice of law principles. You agree that the jurisdiction and venue for any legal proceeding relating to the website shall be the appropriate English courts. We do not warrant or imply that the website or materials on it are appropriate for use outside of the United Kingdom. The information set forth in this website concerning any products or services is applicable only in the United Kingdom, and these products or services may not be available in all locations. If you are located outside of the United Kingdom, you are solely responsible for compliance with any applicable local laws.

Transfer of assets

During the course of our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets, personal and non-personal information we have collected may be transferred to such entity and used by that entity for the purposes set out in this Policy. Also, if any bankruptcy or reorganisation proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. We may also disclose your information to potential purchasers or transferees of assets or business in connection with prospective sales or transfers, so that they can assess our assets or business.


If for any reason, any provision herein is found void or unenforceable, it will be severed to the extent void or unenforceable and the remaining provisions will continue in full force and effect.


Please note, we may change information on this website and/or this Policy, at any time without notice. You should regularly review this Policy for any changes. Any changes will be effective immediately upon the posting of the revised Policy on this website. By continuing to use the website or our other services, you agree to any changes, and by providing continued access to the website and/or our other services we are providing you consideration for agreement to such changes.

Contact us

If you have any questions or comments regarding this website or the services we provide to you, or wish to verify, correct, access, update any of your personal information or "opt out" of receiving communications from us as discussed above, contact us at:

Lucozade Ribena Ireland Suntory Ltd,
7th Floor, Chase Building, 
Carmanhall Road, 
Dublin 18, ROI